Identifying slow upload connections with FusionReactor Crash Protection emails

We consult with a lot of different types of company. Sometimes there’s a lot of security process to deal with. This is great when you’re trying to stop un-authorized access but can sometimes hamper the speed of response an outside agency can give.

In one such incident we were trying to identify the IP address of a slow uploading client – this we could then link to a client account and identify where the issue was coming from. At the first stage we weren’t able to access any of the remote clients network. Using good old email the client was able to send me a copy of all the FusionReactor Crash Protection alerts. These fire under certain conditions alerting the recipient of a potential issue. You can read more about crash protection on the FusionReactor website.

Now the emails are a great feature but they’re not very easy to analyse over 100’s of emails. So we created a quick tool to analyse the crash protection emails for just this sort of event. And now we’re making it available to you… FREE!

FusionReactor CrashProtection EMail Analyzer

  1. Download & unzip the contents of the download into a folder under your ColdFusion webroot (eg c:\inetpub\wwwroot\fr-mail-analyzer)
  2. Create a new folder called “mails” under this folder (eg c:\inetpub\wwwroot\fr-mail-analyzer\mails)
  3. Put all your *.eml files inside the mails folder – I recommend naming them 01FusionReactor Crash Protection Alert [xxxxx-y], 01FusionReactor Crash Protection Alert [xxxxx-y], 02FusionReactor Crash Protection Alert [xxxxx-y], etc
  4. Open your web-browser and point it at the “read.cfm” file

Now you have a list of all the slow pages (over 60seconds) and which IPs they’ve come from and which page(s) they’ve hit – all without direct access to FusionReactor. Also great if you’ve only got access to the emails (eg your logs have rotated).

Phew – Sound like too much work? Save the hassle and get FusionAnalytics or contact us now!